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FREQUENTLY ASKED QUESTIONS - QUOTES

General | Design | Quotes | Garment Care | Tutorials

How do I know if the multiple products I am selecting can "print together" and can be on one quote?

Check out our handy guide "What Makes An Order".

Is there an easy way to compare pricing for the same artwork and garment, just different quantities?

Absolutely! After you load your first product and add in product color and quantity, just click the "Compare Price" button and select "At A Different Quantity". We don?t recommend comparing more than 3 or 4 products, otherwise it can get confusing.

Is there an easy to way to compare pricing for the same artwork and quantity, just different garments?

Yes! After you load your first product and add in product color and quantity, just click the "Compare Price" button and select "With A Different Product". We don?t recommend comparing more than 3 or 4 products, otherwise it can get confusing.

How do I compare pricing with different print information (e.g. 1 color front vs 2 color front, or 1 color front vs. 1 color front and 1 color back)?

Load your first product and add in product color and quantity, just click the "Compare Price" button and select "With Different Print Information". We don?t recommend comparing more than 3 or 4 products, otherwise it can get confusing.

I want to get a quote for two items that will print together (one order). Will I get a volume pricing break for that?

Absolutely. First confirm that your garments can print together by reviewing our "What Makes An Order" guide. Load your first product and add in product color and quantity. Then, click the "Add Another Product" button and select either "Same Product - Different Color" or "Different Product".

My quote came back really high, how can that be?

There are many factors that affect pricing, including the garment, the number of print colors, the number of print locations, and when you need your order by. A sales manager can help you figure out what is affecting your pricing and come up with ways to decrease that. An email address is provided in your quote, or you can email help@undergroundshirts.com as well.

I got an error "There was an issue pricing this quote". Now what?

There is something about this quote that requires one of our managers to take a second look. It could be something regarding the product, the artwork, or location. No matter the issue, don?t worry, we will be getting you a quote right away!

I want to get a quote on items that have different artwork. Can I do this in the same quote?

Unfortunately, these need to be separate quotes, because eventually these will be separate orders.

I want to get a quote on items that have different print styles (e.g Screen printing on T-Shirts and Embroidery on Hats). How would I do this?

This would be done with two separate quotes. When these become orders, they will be separate orders.

Do you charge sales tax?

Yes, we charge sales tax in states where we have a nexus requirement to collect and remit sales tax.

Orders shipped to AL, AZ, CA, CO, CT, FL, GA, HI, IA, IL, IN, KS, KY, MA, MD, MI, NC, NE, NJ, OH, OK, SC, TN, TX, VA, WA, WI and WV addresses will have appropriate sales tax added.