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CUSTOMER SUCCESS STORY: SHIRTS WITH A PURPOSE
October 23rd, 2020 • 3 minute read

We, at Underground Printing, are so lucky to have the best customers, and we are committed to making sure their custom shirts are absolutely perfect. Today we want to share one of their stories as we were deeply touched by it. 

 

Customer Dale T. wrote to us, “My father battled for his life against a very rare form of blood cancer, MDS (also known as pre-Leukemia). After nearly a month of chemo treatments in the hospital leading to his ultimate stem cell transplant, he beat all odds and was scheduled for early release from the hospital. In an effort to commentate this major first step towards a cure, our family scrambled to create a logo design in an effort to also generate awareness of this life threatening disease.” 

 

“With only days to bring everything together and send artwork to print, my first action was to reach out to 2 of my existing vendors that I have used for my corporate printing for nearly 15 years. Unfortunately though, the quickest turnarounds that they could provide would have meant the shirts arriving nearly a week after his release from the hospital. In a last ditch effort to find a solution, I stumbled across Underground Printing.”” 

 

Dale continued, “Once I placed my order though, I was thrown another curve ball that required one more audible to make this all happen. Due to logistics, we needed to change the delivery address last minute, so I reached back out to Danny and with ease, he made this all happen.” Our excellent store manager Danny said on the logistics, “We essentially took a 5 day rush order and converted it to a lightning rush order to make it happen.” 

 

“Low and behold, the shirts were waiting on my father’s doorstep as we returned him home from the hospital. If that were not enough, once we posted the attached photo on our private FB group that has been documenting his journey, no less than 3 people this far have confirmed that they have already registered as stem cell donors in the international registry. In part, due to the quick and responsive awareness generated by these shirts, 3 more potential recipients may now have an opportunity to receive the same life saving treatment. Special thanks to Danny for going so far above and beyond with his can-do attitude and thanks to the rest of the Underground Printing team for their amazing efforts.”

 

Dale’s story is incredible and we are pleased to be a small part of his father’s journey as he beats MDS and helps spread awareness for donating stem cells. We love the photo too, and we totally agree that the shirts came out great!

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