Our Promise: 100% Satisfaction—Guaranteed
At Underground Printing, we don’t just print custom apparel—we guarantee it. Every custom hoodie and custom sweatshirt we produce is backed by our 100% Satisfaction Guarantee, ensuring you receive apparel that looks great, feels comfortable, and stands up to repeat wear. Whether you’re ordering for a small student group or a nationwide business, your design, print quality, and customer experience will always exceed expectations.
We’ve built our reputation on one simple idea: ordering custom apparel should be easy, enjoyable, and completely worry-free.
What Our 100% Satisfaction Guarantee Means
Step | What You Can Expect | Why It Matters |
| 1. Design with Confidence | Use our free Online Design Studio to upload logos, adjust fonts, and preview real-time mockups. | See exactly how your hoodie or sweatshirt will look before production begins. |
| 2. Free Expert Review | Our in-house artists check every design for alignment, color accuracy, and print readiness. | You don’t need to be a designer—we make sure your artwork prints perfectly. |
| 3. Quality Printing, Every Time | Whether you choose screen printing, embroidery, or digital transfers, our team delivers vibrant, durable results. | No fading, cracking, or misprints—just professional-grade quality that lasts. |
| 4. On-Time Delivery | With 30+ campus-based locations and fast, free shipping, we guarantee your order arrives when promised. | You’ll never have to worry about missed deadlines for events or campaigns. |
| 5. Complete Satisfaction | If your order isn’t perfect, we’ll make it right—reprint, refund, or replace. | We stand behind every stitch and screen, every time. |
Why It Matters for Custom Hoodies & Sweatshirts
When you’re ordering custom hoodies or custom sweatshirts, you’re investing in your brand’s image. Your logo, message, and color palette need to look flawless—on every garment. That’s why we treat every project like it’s our own brand launch.
- High-Quality Materials: We partner with top brands like J America, Champion, and Gildan to ensure your sweatshirts look and feel premium.
- Precise Printing: Our advanced screen printing, embroidery, and digital transfer processes ensure crisp details and long-lasting color.
- Eco-Friendly Options: Choose sustainable fabrics and water-based inks to align your apparel with your values.
- Budget-Friendly Bulk Discounts: Order one or one thousand—our dynamic pricing keeps your project affordable.
Real Customers, Real Results
“We ordered 250 embroidered hoodies for our engineering program and they turned out perfectly. Underground Printing even caught a small logo adjustment before production—it saved us time and stress.”
—Sarah L., University of Michigan College of Engineering
“Our alumni chapter has used Underground Printing for years. The quality is always excellent, and the guarantee gives us confidence to try new designs every season.”
—James W., Purdue Alumni Association
Comparing Our Guarantee to the Competition
| Feature | Underground Printing | Typical Online Printer |
| 100% Satisfaction Guarantee | ✔ Always | ✖ Often limited or partial |
| Design Help Included | ✔ Free artist review | ✖ Extra design fees |
| Fast, Free Shipping | ✔ Nationwide on $200+ orders | ✖ Standard shipping charges |
| Local Support | ✔ 30+ campus & community stores | ✖ Online only, no in-person help |
| No Minimums | ✔ Order one or bulk | ✖ Often 12–24 piece minimum |
With us, you don’t have to choose between convenience and confidence—you get both.
How We Make Custom Apparel Easy
- Start in Minutes. Upload or design online with our easy-to-use Design Studio.
- Free Help. Get live chat support or stop into a local Underground Printing store to see samples in person.
- Transparent Pricing. No hidden setup or art fees—just honest pricing with automatic bulk discounts.
- Fast Turnaround. Campus-based locations means you get your order quickly and accurately.
- Guaranteed Happiness. If you’re not thrilled with your order, we’ll work to make it right, and make sure you’re happy!
Frequently Asked Questions
What products are covered under the 100% Satisfaction Guarantee?
All custom apparel—custom hoodies, custom sweatshirts, t-shirts, polos, jackets, and more—is covered. Every order, every time.
What if my order doesn’t look like the proof?
We’ll reprint or refund immediately. Our design proofing and approval process minimizes surprises.
Does the guarantee apply to bulk orders?
Yes. Whether it’s 12 sweatshirts or 1,200 hoodies, every piece is held to the same high standard.
Can I return or exchange custom apparel?
Yes—if something isn’t right, we’ll make it right. Your satisfaction comes first.
Experience the Underground Printing Difference
If you’re looking for custom hoodies or custom sweatshirts backed by unmatched service and a 100% Satisfaction Guarantee, look no further. From design to doorstep, we make the process fast, transparent, and truly easy.
👉 Start your custom hoodie or sweatshirt order today or call (800) 242‑4787 to speak with one of our apparel experts.
© 2025 Underground Printing. All rights reserved. This article may contain links to our own products—because we genuinely believe they’re the best.