Question 1

How much does a custom jacket cost?

Accepted Answer

Our all inclusive pricing structure makes our design and checkout process very easy when ordering custom outerwear. The cost of a custom embroidered jacket depends on: the jacket you select, the quantity of jackets that you are looking to order, the amount of colors in your design, the amount of print locations, and the shipping method selected.

Question 2

What type of print methods do you use on custom jackets?

Accepted Answer

All of our custom jackets and outerwear are printed via embroidery. If you are looking for a specific jacket or print method, please feel free to reach out to our sales team and we will gladly find a solution that fits your needs.

Question 3

Where can I have my logo or design applied to my custom jacket?

Accepted Answer

Available print locations vary from jacket to jacket. We offer a variety of different locations depending on the jacket selected. Choose the jacket you are interested in and start designing using our very easy to use design studio to view available print and embroidery locations.

Question 4

Do you offer custom North Face jackets?

Accepted Answer

Yes! We offer a wide variety of custom embroidered North Face jackets. Choose from Fleece jackets, Rain jackets, Pullover fleeces, Thermoball insulated coats and more. Mens and ladies sizes are available for customization.

Question 5

What is your return policy?

Accepted Answer

At Underground Printing we approach every order with 100% Satisfaction Guarantee in mind. If your custom jacket does not turn out as expected, we will do whatever it takes to make sure you are satisfied with your item(s). Let us know of any issues within 15 days of receiving your order and we will work with you to make it right. For questions or concerns about your order, please contact our customer service team or call us at (800) 242-4787.

Outerwear